IH Studio Structure Modules - cont

5. Management & Profitability

• Ad Tracking
• Adding Spa Services; Now What?
• Avoiding Credit Card Disputes (“charge backs”)
• Avoiding Theft by Employees
• Basic Salon/Spa Accounting
• Business Plan Review
• Circle of Influence
• Credit Card Authorization Form
• Early Retirement Strategy
• Employee File Forms
• Establishing Client Policies:  Return, Refund, Exchange, Cancellation, Photographic, Financial
• Fighting Staff Turnover
• Getting Out From Behind the Chair/Table
• Goals Setting and Accomplishment
• Having Rules
• Home Office Organization
• How to Host a Client Seminar
• Legal Issues
• Lost in Transition:  Planning for a Smooth Business Departure, Exit Plan, or Death
• Making it Happen; You’re Not Alone
• Mistake Avoidance
• Negotiating Your Piece of the Action
• Owner, Manager, Job Description
• Payment Collection
• Presidents, Owners Salary/Draw
• Profit and Loss
• Profitability Projections
• Reports:  Daily, Weekly, Monthly
• Salon Policies for Staff
• Security Alert:  Keeping Your Customer and Employee Data on Lock Down
• Selling Your Business
• Spotting Trends
• To Diversity or Not
• Wealth Building Strategies
• When and How to Raise Prices
• Will the Business Survive While You’re Away

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